OFFICE/ADMINISTRATIVE ASSISTANT in Happy Family Rwanda Organization

 We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the organization. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Schedule and plan meetings and appointments
• Monitor level of supplies and handle shortages
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with suppliers, customers and colleagues
• Perform receptionist duties when needed
• Answers and transfers phone calls, screening when necessary.
• Welcomes and directs visitors and clients.
• Maintains filing systems as assigned.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Coordinates and schedules travel, meetings, and appointments for managers or supervisors.
• Prepares agendas and schedules for meetings.
• Records and distributes minutes or other records for meetings.
• Maintains office supplies and coordinates maintenance of office equipment.
• Maintains a system for recording expenses and the use of petty cash.
• Performs other related duties as assigned.

Requirements

• Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role
• Knowledge of “back-office” computer systems (ERP software)
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.

Education and Experience:

• Associate’s degree required in languages, administrative sciences or any related field preferred.
• Three to five years of experience in an office/administrative role.

The interested candidates who fulfill the above requirements should submit/send their application letters/CV which must include the following information:

• Motivation letter of your interest
• Updated CV/resume
• Certificates or any other documents that proves your experience
• Contact information for at least two professional references

Qualified candidates should submit above mentioned documents in English using the following link https://docs.google.com/forms/d/e/1FAIpQLSctCo7Tevfcfr3B2FWeIEq9wsrYGZUi90W45bLPnVD87af-2w/viewform?usp=header not later than 15 September 2025 at 6:00 pm.  Only shortlisted candidates will be notified for the next steps. Interested and qualified people with disabilities are encouraged to apply.

NSENGIMANA Rafiki Justin

Founder & Executive Director

Happy Family Rwanda Organization